Returns & Exchanges
At Project Kahn, we want you to be completely satisfied with your luxury purchase; if you are not, you can return your items within 14 days of receipt for a full refund or exchange. Please ensure all items are in their original, unworn condition with all designer tags and packaging intact.
Return Process
- 1.Initiate Your Return
Log into your account portal or contact our concierge team to request a Return Merchandise Authorization (RMA) number.
- 2.Secure Packaging
Place the items in their original designer box and shipping carton, ensuring the RMA form is included inside the package.
- 3.Shipping and Collection
Affix the provided prepaid shipping label to the outside of your parcel and drop it off at an authorized collection point.
- 4.Inspection and Refund
Once our quality control team verifies the condition of the return, your refund will be processed to the original payment method within 5-7 business days.